Global Computers

Notification Service

One trusted service for every notification channel

Let Business Applications request email, SMS, WhatsApp, and mobile push without owning provider integrations, templates, retries, and channel logic.

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The business challenge

Why this capability belongs in a shared service

Direct provider connections duplicate credentials and create inconsistent templates, delivery handling, and audit records.

Adding a channel then requires changes across many applications.

Architectural responsibility

One clear role within the Enterprise Platform

01

Validate AIS token, audience, and channel scope

02

Validate recipients, content, and template parameters

03

Render approved English and Arabic templates

04

Route email, SMS, WhatsApp, and mobile push

05

Track provider outcomes where available

06

Apply retry, failure, rate, and audit policies

High-level journey

How the responsibility flows

  1. 01

    Channel authority

    The application obtains an AIS token with the minimum required notification scope.

  2. 02

    Notification request

    Recipient, channel, language, template, parameters, and idempotency are sent server-to-server.

  3. 03

    Validation

    Token, audience, scope, recipient, and template permission are checked.

  4. 04

    Preparation

    The approved template is rendered and the provider selected.

  5. 05

    Delivery

    The notification is submitted to the channel infrastructure.

  6. 06

    Status

    Processing, provider response, retry, and delivery information are recorded.

Key capabilities

Designed for practical enterprise adoption

  • Email through enterprise mail infrastructure
  • SMS provider abstraction
  • WhatsApp Business notifications
  • Firebase mobile push
  • English and Arabic templates
  • Idempotent submission
  • Retry and failure handling
  • Delivery status where supported
  • Channel-specific scopes and controls

Security and governance

Trust at every boundary

  • Audience must identify Notification Service
  • Applications require the correct channel scope
  • Provider credentials remain inside the service
  • Recipient data and content follow minimization and retention rules
  • OTP templates receive stronger protection
  • Logs exclude access tokens, credentials, OTPs, and unnecessary content

Business benefits

Value created through reuse and clear ownership

One integration for multiple channels
Consistent organizational communication
Central provider management
Reduced credential exposure
Reliable retry and status handling
Easier future channel expansion

Flagship demonstration

See the service inside a connected platform journey

A Business Application uses an approved bilingual template and sends the same business event through an authorized email, SMS, WhatsApp, or mobile-push channel while the service records its outcome.

View Demonstration Center

Start the conversation

Add channels without adding complexity to every application

Use one authenticated notification contract across email, SMS, WhatsApp, and mobile push.

Request a Notification DemonstrationContact Global Computers